Home / Privacy Policy
Legal

Privacy Policy

How we collect, use, store and protect the personal information you share with us.

Effective date: 1 January 2026. This document applies to avtattorneys.co.za and describes how AJ van Tonder Inc Attorneys ("AVT Attorneys", "the firm", "we") approaches this topic.

Information we collect

We collect personal information you provide directly, including your name, contact details, identity number, and details relevant to your legal matter, whether through our website enquiry form, email, telephone or in person.

Where you use our website, we may also collect limited technical information such as browser type and pages visited, as described in our Cookie Policy.

How we use your information

  • To respond to your enquiry and, where instructed, provide legal services
  • To meet our legal, regulatory and Law Society obligations, including FICA compliance
  • To communicate with you about your matter
  • To improve our website and services

Lawful basis for processing

We process personal information on the basis of consent, the necessity to perform a contract or take steps toward one at your request, and compliance with our legal obligations as a law firm, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

Sharing your information

We do not sell personal information. We may share relevant information with third parties involved in your matter — such as the Deeds Office, the Master of the High Court, opposing attorneys, banks or collaborative service providers — strictly as necessary to progress your instruction, and with your knowledge.

Retention

We retain personal information and client files for the period required by professional conduct rules and applicable law, and no longer than reasonably necessary for the purposes described in this policy.

Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, and misuse, consistent with our obligations under POPIA.

Your rights

Subject to POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us, and to object to certain processing. To exercise these rights, please see our POPIA Notice or contact us directly.

Contact us about privacy

For any questions about this policy or your personal information, contact us at admin@avtattorneys.co.za or 011 568 5483.

Information you provide directly, such as your name, contact details, identity number and matter-related documents, plus limited technical data when you use the website.

No, we never sell personal information. It is only used to assist with your matter and meet our legal obligations.

For as long as required by professional conduct rules and applicable law, and no longer than reasonably necessary.

Yes, subject to POPIA, you can request access to personal information we hold about you.

Only where necessary to progress your matter, such as with the Deeds Office, the Master of the High Court, or opposing attorneys, and always with appropriate care.

We apply reasonable technical and organisational security measures consistent with our obligations under POPIA.

Yes, subject to our legal retention obligations as a law firm, which may require certain records to be kept for a minimum period.

Yes, this policy applies to personal information collected through any channel, including phone, email and in-person consultations.

Our Information Officer, reachable at admin@avtattorneys.co.za, or by calling 011 568 5483.

See our dedicated POPIA Notice for a fuller explanation of your rights under the Act.

Questions about this policy?

Contact AVT Attorneys